How can we help?
Guides, answers, and a direct line to the Corex team — everything you need to set up your profile and get the most out of Corex.
Getting started for Principal Investigators
Getting started
Six short steps take you from a blank form to an activated, matchable profile — most people finish in about 15 minutes.
1Create your accountFill in the short onboarding form.2Set your password & sign inUse the link in your welcome email.3Connect ORCIDVerify your identity and import your record.4Complete your profileBio, research areas, experience, publications.5Set Seeking & OfferingTell Corex what you need and what you bring.6Activate & shareActivate your profile and, if you like, make it public.
Frequently asked questions
I didn't get the set-password email.
Check spam and junk folders for a message from [email protected]. If it's not there after a few minutes, go to the sign-in page, click Forgot your password?, and request a new link.
Can I use Corex without an ORCID iD?
Yes. Skip the Connect ORCID step and add your experience, education and publications manually. You can connect ORCID later from your profile header.
ORCID connected but my sections are empty.
Corex can only import items you've made visible to Everyone or Trusted parties on orcid.org. Update the visibility there, then click Manage ORCID → Resync ORCID.
My organization isn't in the list.
Only organizations that have joined Corex appear. Tick My Organization is not listed… for now; you can update your affiliation from Edit Identity once your institution joins.
Who can see my email, phone and address?
Nobody. Contact details are marked PRIVATE and are never shown on your public profile or to other members.
What does the fit score mean?
It's Corex's estimate of how well another member's Seeking and Offering, research areas and role line up with yours. Higher is better; it's a starting point, not a verdict.
How do I turn off my public profile?
Click the gear icon next to the PUBLIC badge, switch Enable Public Profile off, and save. Your custom URL stays reserved.
Can I change my email address?
Not from the app yet — contact [email protected] and we'll update it for you.
Need help?
We'll get back to you as soon as possible.
Email support
[email protected]
Send a message
Use our contact form and we'll route it to the right person.
When you write in, include your account email and, if it's about a specific page, a screenshot — it helps us fix things faster.